Al Shama offer dumb waiter elevator, which is a small freight elevator designed for carriage of lightweight freight. It is often used for moving small items such as dishes in a kitchen or books in a multistory rack assembly. These are generally driven by a small electric motor with a counterweight and their capacity is limited to about 250 kg. They may also be drum-operated using a roped pulley.

It is extensively used in the restaurant business and may also be used for lifting books in libraries, to transfer goods and articles in a house, to transfer equipment in a hospital or to transport mail or similar items in an office tower. Apart from the standard sizes it can also be customized according to the client’s requirement.